Take charge of your business continuity.

Empowering companies with rapid, reliable and on-demand tech support across the globe

Reviewed on
5/5
31 Reviews
26+
Years

Trusted Expertise in IT Solutions

98
%

Client Satisfaction Rate

2,500+

Projects Completed Successfully

10
Mins

Average Response Time

What we do

Simplifying IT
for a complex world.

Value Driven

Delivering affordable IT services that optimize your budget and boost profitability.

Cutting-Edge Technology

We leverage the latest advancements to provide innovative IT solutions that keep you ahead of the competition.

Industry Specific

We provide customized IT solutions tailored to the unique needs of industries like healthcare, technology, finance, and manufacturing.

Scalability

Our solutions are scalable and can grow with your business, ensuring that you get the most value out of your investment.

About Sybex
HOW WE DO

Solutions

Managed IT Services

Offload your day-to-day IT management to us. Our end-to-end managed services provide proactive support, performance optimization, and regular maintenance, ensuring smooth, uninterrupted operations across all aspects of your IT infrastructure.
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End User Computing (EUC)

From desktop setups to ongoing support and troubleshooting, our on-site EUC experts ensure your team has the assistance needed to stay productive. We provide hands-on support for desktops, laptops, mobile devices, and more.
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SmartHands On Demand

24/7 IT support and maintenance, delivered globally. Our certified field engineers work as an extension of your team, ensuring your infrastructure stays operational around the clock, no matter where you are, for total peace of mind.
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Data Center & Network Support

Our skilled technicians specialize in data center maintenance, rack and stack, backup solutions, and network diagnostics. Protect and enhance your IT infrastructure with our expertise.
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IMAC Services

Comprehensive management of IT installations, moves, additions, and changes. Our experts ensure seamless setup, relocation, and upgrades to keep your operations running efficiently with minimal disruption.
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WiFi Surveys (Ekahau and more...)

Our WiFi survey services analyze your environment to design the most efficient network layout. We assess coverage, signal strength, and interference to ensure optimal performance, reliable connections, and secure networks.
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View All Solutions
What we do

Solving IT challenges in every industry, every day.

Manufacturing
Transportation & Logistics
Healthcare
Banks & Insurance
Retail
Telecom & IT
View All Industries
What we use

Bringing the best IT Service Management for your business.

We focus on delivering exceptional services by using best-in-class practices and advanced technology, ensuring your business gets the highest level of support and performance.

Our Commitment to Excellence
24/7 Service Desk

Our 24/7 Global Service Desk is available around the clock, providing immediate support, no matter the time or day.

Certified Expertise

We work with highly skilled, certified professionals who bring extensive knowledge and expertise to every project.

SLA Adherence

We prioritize Service Level Agreement (SLA) adherence, ensuring timely responses, issue resolutions, and a consistent commitment to meeting your business needs.

Best-in-Class IT Practices

Our team follows proven, industry-standard best practices to ensure seamless IT operations and exceptional service delivery.

Innovative Tools and Platforms

We integrate advanced IT solutions and platforms that optimize your operations, enhance collaboration, and boost overall productivity.

Scalable Solutions

Our tools and technologies are designed to scale with your business, adapting to your growing needs without compromising performance.

Where WE DO

Success Stories

The level of expertise and support provided by Sybex has been exceptional. With full-time EUC experts across multiple regions, we’ve been able to ensure our clients IT infrastructure remains secure and operational, even across the offices in remote locations. Their team's proactive approach and prompt problem resolution has streamlined our operations and improved overall productivity.
Service Delivery ManagerGlobal IT Firm
Sybex’s team has been integral in providing us with dispatch tech support across our clients North American, LATAM, UK, and Australian offices. Their flexibility and ability to deploy certified technicians on-demand have kept our operations running smoothly. Whether it's managing hardware issues, software upgrades, or urgent dispatch support, their team always delivers with professionalism and efficiency
Global Delivery Head Multinational IT Services Company
Sybex's hands-on approach to support across our offices and data centers globally has been a game-changer. From incumbent support for our FTEs needs to 24/7 smart hands, their team is always ready to tackle any challenge. Their flexible dispatch services and seamless integration into our existing IT operations have helped us maintain high uptime and support our critical infrastructure with confidence.
Global IT Service ManagerTelecom & IT Services Giant
Sybex has proven to be a reliable partner in supporting our VVIP clients and ensuring the smooth running of our network upgrades across the USA. Their technicians are highly skilled, and their dispatch services are fast, efficient, and available whenever needed. Their ability to deliver quality service 24/7 has allowed us to focus on our core business while leaving the IT support in their capable hands.
IT Services Manager US-Based IT Company
Sybex has proven to be a reliable partner in supporting our VVIP clients and ensuring the smooth running of our network upgrades across the USA. Their technicians are highly skilled, and their dispatch services are fast, efficient, and available whenever needed. Their ability to deliver quality service 24/7 has allowed us to focus on our core business while leaving the IT support in their capable hands.
VP Global IT Consulting and Services Company
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REACH OUT

Partner with Us for Comprehensive IT

We’re happy to answer any questions you may have. Lets chat and make things happen!

Call us at: +1 855-498-0506
The Upside:
  • 24/7 Support
  • Agility
  • Reliability
  • Client Oriented
  • Competent
  • Transparent
What happens next?
1

We Schedule a call at your convenience 

2

We do a discovery and understand the project needs

3

We prepare a proposal and start working after the approval 

Schedule a Free Consultation
Partners

Recognized by the best

We are proud partners of leading technology companies, enabling us to deliver innovative solutions and unmatched expertise to our clients.